DNA215 Dental Practice Management

3 Credit Hours

This course introduces students to the concepts of the business of dentistry as a service profession, patient management, legal and ethical issues, and technology in the dental office. Emphasis is placed on using technology as a primary mode for records management, office correspondence, general bookkeeping systems, dental insurance claims management, appointment scheduling, and patient charting. Students will explore ways to strengthen their communication skills for proper telephone etiquette, interoffice communications, and patient.